HomeI gave all my nestbowls away to a friend as I wanted to change type. I gave away 12 Belgian Super Nestbowls as I wanted to go to the clay type. Finding out the clay type is collection only I decided to go for the Continental Nestbowl. I sent an order into Boddy & Ridewood for the nestbowls and Aviform products and notice the credit card transaction went through OK on last months statement. I have heard nothing from Boddy & Ridewood so 2 weeks ago I gave them a ring. None of the products I ordered where in stock. It annoys me to think I am waiting to start pairing the birds when all the time I have no chance of nestbowls but Boddy & Ridewood don't even drop you an email to say there not in stock and would I like to wait or do I require my money back. No they cash yer money and hold onto it. Anyway they said they were not in stock but would be availible next week, that was 2 weeks ago. Today I just ordered nestbowls from another company as I want the birds to bred sometime nest year and not in 2011.
Customer service requires looking into.
Bob- old bird
Number of posts: 110
Age: 61
Location: Bristol
Points: 162
Registration date: 2009-04-22
Amar- webmaster
Number of posts: 965
Age: 31
Points: 2147483647
Registration date: 2008-12-24
i had the same problem bob i orderd sum stuff for yb sickness it came 2 months later when all my ybs wer dead this was not from bdddy and ridewood but sum1 else
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PIGEONBASICS.NET
Bob- old bird
Number of posts: 110
Age: 61
Location: Bristol
Points: 162
Registration date: 2009-04-22
Amar wrote:i had the same problem bob i orderd sum stuff for yb sickness it came 2 months later when all my ybs wer dead this was not from bdddy and ridewood but sum1 else
Thats just an insult sending you a cure long after the birds are dead.
HarryH- old bird
Number of posts: 343
Age: 48
Location: yorkshire
Points: 429
Registration date: 2009-08-20
I HAVE BOUGHT A GOOD FEW THINGS FROM BODDY AND RIDEWOOD WHICH HAVE BEEN OUT OF STOCK.
THEY EMAILED ME TO ASK IF I WANTED TO WAITE AND THEN EMAILED TO SAY THAT THE ORDER WAS NOW IN AND THATTHEY WERE POSTING IT OUT,
NEVER HAD ANY PROBLEMS WITH THEM BEFORE,
THEY EMAILED ME TO ASK IF I WANTED TO WAITE AND THEN EMAILED TO SAY THAT THE ORDER WAS NOW IN AND THATTHEY WERE POSTING IT OUT,
NEVER HAD ANY PROBLEMS WITH THEM BEFORE,
Bob- old bird
Number of posts: 110
Age: 61
Location: Bristol
Points: 162
Registration date: 2009-04-22
Yes the last order I recieved most the items were out of stock and I got a phone call telling me this and if I would like to change the order to a simular type. (Drink fountains)I have no problem with this, but to not inform you when breeding season is coming up is a little off putting.
HarryH- old bird
Number of posts: 343
Age: 48
Location: yorkshire
Points: 429
Registration date: 2009-08-20
yes Bob it would be hope you get it sorted soon m8
Dicky Darky- Global moderators
Number of posts: 90
Age: 44
Location: Sunderland
Points: 106
Registration date: 2009-02-09
Amanda always places her order with taylor choice. www.taylorschoice.co.uk the service thry provide is second to none.
Amar- webmaster
Number of posts: 965
Age: 31
Points: 2147483647
Registration date: 2008-12-24
thats who i had problems with davey taylors choice
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PIGEONBASICS.NET
Bob- old bird
Number of posts: 110
Age: 61
Location: Bristol
Points: 162
Registration date: 2009-04-22
Dicky Darky wrote:Amanda always places her order with taylor choice. www.taylorschoice.co.uk the service thry provide is second to none.
This is who I reordered with last night.
Dicky Darky- Global moderators
Number of posts: 90
Age: 44
Location: Sunderland
Points: 106
Registration date: 2009-02-09
Amar wrote:thats who i had problems with davey taylors choice
I'm honestly surprized at that Amar, they have been spot on with us since we started dealing with them, and we found them to be cheaper aswell. Still, i suppose you can't be great all of the time!
Amar- webmaster
Number of posts: 965
Age: 31
Points: 2147483647
Registration date: 2008-12-24
Dicky Darky wrote:Amar wrote:thats who i had problems with davey taylors choice
I'm honestly surprized at that Amar, they have been spot on with us since we started dealing with them, and we found them to be cheaper aswell. Still, i suppose you can't be great all of the time!
it wasnt really there fault aswell they said the supplier wasnt sending the goods out like u said u cant be perfect all the time
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PIGEONBASICS.NET
Bob- old bird
Number of posts: 110
Age: 61
Location: Bristol
Points: 162
Registration date: 2009-04-22
Had an email from taylorschoice saying my package is now with UPS...Checked the UPS link and looks like I will have delivery tomorrow... Now thats better service.
Paul Thomson- hatchling
Number of posts: 45
Age: 42
Location: Forres
Points: 54
Registration date: 2008-12-27
I have dealt with Taylor's choice a number of times and their service and customer care was superb. Prompt delivery and I am in the Highlands of Scotland.
Paul.
Paul.
MIKE1957- Global moderators
Number of posts: 488
Age: 54
Location: witney,oxon
Points: 662
Registration date: 2008-12-25
ive used taylors and never had a problem
Bob- old bird
Number of posts: 110
Age: 61
Location: Bristol
Points: 162
Registration date: 2009-04-22
Nest bowls from Taylor's choice arrived this morning...Looks like I will be using Taylor's choice for my odds and ends from now on.